Northwestel customers can expect to begin seeing overage charges again on their internet bills, though the amount of data available in their plan could increase before overage charges kick in. (Yukon News file)

Northwestel overage charges to return in July

Northwestel customers can expect to begin seeing overage charges again on their internet bills, though the amount of data available in their plan could increase before overage charges kick in.

The telecommunications company has applied to the Canadian Radio-Television and Telecommunications Commission to increase use for its most popular residential and commercial packages, but will no longer waive overages as it has done since March as part of its COVID-19 relief measures.

The waiving of the fees came into effect as schools moved to distance learning, which included several online options for students along with offline learning, and as many northerners began working from home in response to the global pandemic.

The new usage limits would come into effect July 1 if approved, with the waiving of overage charges set to end June 30.

“We know customers want more usage permanently,” Northwestel spokesperson Andrew Anderson stated in a June 10 email. “The proposed changes will make more permanent usage available in every community — including satellite communities — while respecting the capacity constraints of local network technologies.”

He added that should the usage increases be approved, “99 per cent of residential internet customers will see a permanent increase in their monthly usage allowance — at no extra cost to them.”

Asked for more specifics on the proposed plans, Anderson stated those would be available only after they are approved.

“To avoid customer confusion, we won’t be commenting on the specifics of the changes until we receive all approvals,” he said. “We will communicate details with our customers and the public at that time.”

Contact Stephanie Waddell at

Internet and Telecom

Just Posted

Whether the dust jacket of this historical novel is the Canadian version (left) or the American (right), the readable content within is the same. (Michael Gates)
History Hunter: New novel a gripping account of the gold rush

Stampede: Gold Fever and Disaster in the Klondike is an ‘enjoyable and readable’ account of history


Wyatt’s World for May 14, 2021.… Continue reading

Copies of the revised 2021-22 budget documents tabled in the legislature on May 14. (Haley Ritchie/Yukon News)
Liberals introduce new budget with universal dental and safe supply funding

The new items were added to secure the support of the NDP.

Community Services Minister Richard Mostyn speaks to reporters on May 13. (Haley Ritchie/Yukon News)
Cap on rent increases will take effect May 15

The rollout of the policy is creating ‘chaos,’ says opposition

Yukon News file
A 21-year-old man is in custody after a stabbing in Porter Creek on May 14.
One man in hospital, another in custody, after alleged stabbing in Porter Creek

A police dog was used to track the suspect who was later arrested in a wooded area.

Safe at home office in Whitehorse on May 10, 2021. (John Tonin/Yukon News)
Federal government provides $1.6 million for Yukon anti-homelessness work

Projects including five mobile homes for small communities received funding.

Drilling at Northern Tiger’s 3Ace gold project in 2011. Randi Newton argues that mining in the territory can be reshaped. (Yukon government/file)
Editorial: There’s momentum for mining reform

CPAWS’ Randi Newton argues that the territory’s mining legislations need a substantial overhaul

At its May 10 meeting, Whitehorse city council approved the subdivision for the Kwanlin Dün First Nation’s business park planned in Marwell. (Submitted)
KDFN business park subdivision approved

Will mean more commercial industrial land available in Whitehorse

Main Street in Whitehorse on May 4. Whitehorse city council has passed the first two readings of a bylaw to allow pop-up patios in city parking spaces. Third reading will come forward later in May. (Stephanie Waddell/Yukon News)
Whitehorse council pursuing restaurant patio possibilities

Council passes first two readings for new patio bylaw

Neil Hartling, the Tourism Industry Association of the Yukon president, left, said the new self-isolation guidelines for the Yukon are a ‘ray of hope’ for tourism operators. (Ian Stewart/Yukon News file)
Yukon tourism operators prepared for ‘very poor summer’ even with relaxed border rules

Toursim industry responds to new guidelines allowing fully vaccinated individuals to skip mandatory self-isolation.

A lawsuit has been filed detailing the resignation of a former Yukon government mine engineer. (Joel Krahn/Yukon News file)
A year after resigning, former chief mine engineer sues Yukon government

Paul Christman alleges a hostile work environment and circumvention of his authority led him to quit

Former Liberal MLA Pauline Frost speaks to reporters outside the courthouse on April 19. One of the voters accused of casting an invalid vote has been granted intervenor status in the lawsuit Frost filed last month. (Haley Ritchie/Yukon News)
Voters named in Pauline Frost election lawsuit ask to join court proceedings

The judge granted Christopher Schafer intervenor status

Most Read