The Canadian Radio-television Telecommunications Commission has told Northwestel to re-submit its application to waive internet overage fees, this time “without preconditions.”

CRTC tells Northwestel to resubmit overage fee-waiving application “without preconditions”

Northwestel had submitted an urgent application to waive internet overage fees earlier this week.

It could be some time before Northwestel customers know whether their overage charges in March and April are waived.

On March 18, the Canadian Radio-television Telecommunications Commission (CRTC) responded to Northwestel’s request earlier in the week to waive overage charges in March and April in light of the impact of COVID-19.

The CRTC asked Northwestel to resubmit its request without any preconditions attached.

In its response, the CRTC notes that in addition to the waiving of overage charges, Northwestel also asked that the local service subsidy it receives, which was set to be phased out in 2021, be restored and funded from the National Contribution Fund, and that an unlimited data option be introduced on May 1.

“Northwestel advances a number of arguments in support of its application that raise notably the very issues the Commission has stated it intends to address in an upcoming proceeding,” reads the response signed by CRTC telecommunications sector executive director Chris Seidl.

He went on to state Northwestel made it clear waiving overages was “conditional on the Commission restoring the local subsidy which would have the effect of the Commission prematurely reconsidering its determinations on local subsidy prior to receiving the submissions of other parties in an upcoming proceeding on that same issue.”

Given the nature of the issues raised in the application, as well as “the challenges associated with participating in regulatory proceedings during this unique time of crisis, Northwestel is requested to re-file amendments to its existing internet tariff without preconditions, so that the Commission may give this important initiative its immediate consideration.”

Northwestel spokesman Andrew Anderson said March 19 that after receiving the CRTC’s response, officials are working on a new plan “to provide relief for northern customers” and will work to refile the application immediately.

Asked why the waiving of overage charges was contingent on the subsidy being restored, Anderson stated in an email: “On Monday, Northwestel submitted an application to the CRTC as part of our COVID-19 response. As we normally do, we included information relevant to the cost of providing additional service in Northern high-cost service areas. We have received a letter in response from the CRTC and are now developing an adjusted plan to provide relief for northern customers. We will seek to file a revised application immediately.”

Contact Stephanie Waddell at stephanie.waddell@yukon-news.com

CoronavirusInternet and Telecom

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Northwestel granted $41.4-million in new funding to improve Yukon internet access

The projects are expected to bring higher speeds and unlimited data to remote communities

Support, opposition expressed for restricted residential rezoning

Property owners want to add a suite to their home

Yukon government seeking expressions of interest for women’s halfway house

Advocates say that a facility for justice-involved women is long overdue

Uncertainties remain as Yukon schools submit COVID-19 back-to-school plans

School principals are hoping that new information will ease anxiety for parents and teachers

WYATT’S WORLD

Wyatt’s World for Aug. 14, 2020

Yukon government commits to numerous health care system changes

Changes to include doubling the medical travel benefit and introducing universal childcare

Yukon Salmon Sub-Committee recommends halt on fishing for Chinook

The Yukon Salmon Sub-Committee is recommending the complete cessation of fishing for… Continue reading

City hall, briefly

A look at decisions made by Whitehorse city council this week. Lot… Continue reading

Today’s mailbox: long-term care oversight

Letters to the editor published Aug. 12

Group of B.C. First Nations announce mutual support of travel, hunting restrictions

Group of B.C. First Nations announce mutual support of travel, hunting restrictions… Continue reading

Whitehorse airport baggage handling to be upgraded

Baggage handling at the Whitehorse airport is getting an upgrade next year.… Continue reading

Whitehorse driver pleads not guilty in 2019 pedestrian death

A Whitehorse driver charged with failing to yield for a pedestrian at… Continue reading

Yukon Filmmakers Fund awards announced

Four local filmmakers will receive $20,000 as they continue work on their… Continue reading

Most Read