Cost up, service down
It was 28 years ago when I started in the city bylaw enforcement office, which was in city hall.
At that time you could only pay your parking tickets at city hall. Not too long after I started, the bylaw office moved to the Municipal Services Building on Second Avenue.
To be more convenient for citizens, you could pay your parking tickets at either city hall or the Municipal Services Building. A further convenience was that you could also make an after-hours payment through a “night-deposit” type slot in the city hall door.
Parking meter tickets were $1 for same-day payment and $2 after the first day. Subsequently they went to $2 for same-day and $5 after the first day. Then they increased to $5 and $10. An important consideration was that you could still pay at both locations.
Now the penalties are $10 same-day and $25 afterwards. The important point is that now you can only pay your tickets at city hall.
If you have a question about the ticket, you then have to go from city hall to the Municipal Services Building where the bylaw office is located.
You then have to drive back to city hall to pay the ticket. So much for convenience to the citizens.
Paying your ticket at city hall requires that you find a place to park your vehicle near city hall.
Have you tried that lately?
Vehicles on city business are immune to parking meter violations, so guess who is tying up the meters around city hall?
Whatever happened to that ancient thought about convenience to the citizens?
My opinion is that this is a truly backward step that displays a negative, uncaring attitude towards the citizens of Whitehorse.
Further to the above, I put coins in the meters to avoid tickets but I notice that 25 to 30 per cent of the parking meters do not work on an ongoing basis.
The city creates the problems and the citizen gets to visit both city hall and the bylaw office trying to solve them.