improving mobile phone signal in your home or office

Rather than juggle the cost and hassle of multiple phone bills, most of us are dumping Ye Olde Landline in favour of pocket-friendly mobile phones.

Rather than juggle the cost and hassle of multiple phone bills, most of us are dumping Ye Olde Landline in favour of pocket-friendly mobile phones.

Unfortunately, it can sometimes be a challenge to use these devices in our homes and offices because of a weak signal from distant or hidden cell towers.

Lucky for us, then, there’s are things called “cellphone signal boosters.”

This device, which looks like a WiFi base station, acts like a miniature cellphone tower that you can plug in at your house or office to boost your local cellphone signal.

Over the last few months in Whitehorse I’ve had a couple of friends trying out a loaner cellphone signal booster called the zBoost from Wi-Ex. Both friends live in that densely populated suburb called Riverdale, where cellphone signal is notoriously awful.

(But you can get five bars of 3G signal way out at Helen’s Fish Camp on Lake Laberge – what’s up with that?)

During our tests we learned that there are primarily two challenges in receiving and boosting cellphone signal.

The first is geographical. If there’s very little or no cell signal outside of your home or business, a cellphone signal booster won’t have any effect on delivering signal inside.

The second challenge is all about walls and ceilings.

Cell signals have difficulty penetrating stuff, especially when it’s dense, and especially if the signal has already travelled a fair distance.

This is where the zBoost becomes very effective. This thing is really good at making an existing cellphone signal stronger. And it can carry that improved signal into a house or office so you get better call quality and higher data rates.

One friend who tested the zBoost lives on that stretch of Alsek that curves into the deepest recess of the cellphone signal shadow cast by Grey Mountain.

There’s literally no signal at all in the general vicinity of his home.

All the same, he went to great trouble with the zBoost to try and make it work, installing its antennae on the roof of his house.

Unfortunately, it was to no avail. The zBoost wasn’t able to create a cell signal where there was none to begin with.

Meanwhile, just down a bit further on Pelly Road, I have another friend who lives in a basement suite, just on the edge of that infamous Grey Mountain shadow.

She gets reasonable signal outside of her house: a bar or two.

But inside her digs, the signal is gone.

This friend wasn’t quite as thorough with her installation of the zBoost antennae. She just sort of nailed it up on the side of the house above her window.

In fact, her installation was entirely inconsistent with the product’s instructions. (Which, admittedly, I neglected to pass on to her.)

The unit we were testing, called the SOHO, requires 15 feet of vertical separation between the antennae and the base station.

In my friend’s case, there was about five.

But it still worked brilliantly for her.

With just a few minutes of ad hoc installation she had a full five bars of signal in her basement suite.

Oddly, though, she no longer seems to be receiving my calls or texts.

I’m assuming that’s less a technical issue than it is related to the fact that I’m trying to get the zBoost back from her for return to the folks at Wi-Ex.

I know that a lot of people put off cancelling their landline phone and committing fully to their mobile because they have poor signal reception in their home or office.

The zBoost clearly resolves this problem. As long as you have signal outside, you can bring it inside with a zBoost, and make it stronger.

The zBoost can support multiple devices simultaneously. And because it boosts signal, it extends your mobile device’s battery life.

If you live or work in a place where an external antennae is impractical, there’s a zBoost unit called the Metro which just needs to be placed in a window.

The zBoost SOHO sells for $400 (the rough equivalent of eight months of landline service), and the Metro goes for $300.

You can learn more about them at

Andrew Robulack is a Whitehorse-based freelance writer and communications technology consultant specializing in the internet and mobile devices. Read his blog online at

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Mobile vaccine team Team Balto practises vaccine clinic set-up and teardown at Vanier Catholic Secondary School. Mobile vaccine teams are heading out this week to the communities in order to begin Moderna vaccinations. (Haley Ritchie/Yukon News)
Mobile vaccine teams begin community vaccinations

“It’s an all-of-government approach”

The now empty lot at 410 Cook Street in Whitehorse on Jan. 19. As developers move forward with plans for a housing development that would feature 16 micro-units, they are asking city council for a zoning change that would reduce the number of required parking spaces. (Crystal Schick/Yukon News)
Developer asks for zoning change

Would reduce the number of required parking spaces

The Liard First Nation is preparing to enter negotiations for self-governance with the territorial and federal governments. (Jackie Hong/Yukon News file)
Liard First Nation preparing to enter self-governance negotiations with Yukon, federal governments

Chief Stephen Charlie seeking an agreement separate from “dead end” UFA


Wyatt’s World for Jan. 20, 2021

A Copper Ridge resident clears their driveway after a massive over night snowfall in Whitehorse on Nov. 2, 2020. Environment Canada has issued a winter storm warning for the Whitehorse and Haines Junction areas for Jan. 18. (Crystal Schick/Yukon News file)
Winter storm warning for Haines Junction and Whitehorse

Environment Canada says the storm will develop Monday and last until Tuesday

Mayor Dan Curtis listens to a councillor on the phone during a city council meeting in Whitehorse on April 14, 2020. Curtis announced Jan. 14 that he intends to seek nomination to be the Yukon Liberal candidate for Whitehorse Centre in the 2021 territorial election. (Crystal Schick/Yukon News)
Whitehorse mayor seeking nomination for territorial election

Whitehorse mayor Dan Curtis is preparing for a run in the upcoming… Continue reading

Gerard Redinger was charged under the <em>Civil Emergency Measures Act</em> with failing to self-isolate and failing to transit through the Yukon in under 24 hours. (Joel Krahn/Yukon News file)
Man ticketed $1,150 at Wolf Creek campground for failing to self-isolate

Gerard Redinger signed a 24-hour transit declaration, ticketed 13 days later

Yukon Energy, Solvest Inc. and Chu Níikwän Development Corporation are calling on the city for a meeting to look at possibilities for separate tax rates or incentives for renewable energy projects. (Crystal Schick/Yukon News file)
Tax changes sought for Whitehorse energy projects

Delegates call for separate property tax category for renewable energy projects

Yukon University has added seven members to its board of governors in recent months. (Crystal Schick/Yukon News file)
New members named to Yukon U’s board of governors

Required number of board members now up to 17

Yukonomist Keith Halliday
Yukonomist: Your Northern regulatory adventure awaits!

“Your Northern adventure awaits!” blared the headline on a recent YESAB assessment… Continue reading

Yukoner Shirley Chua-Tan is taking on the role of vice-chair of the social inclusion working group with the Canadian Academy of Health Sciences’ oversight panel and working groups for the autism assessment. (Submitted)
Canadian Academy of Health Sciences names Yukoner to panel

Shirley Chua-Tan is well-known for a number of roles she plays in… Continue reading

The Fish Lake area viewed from the top of Haeckel Hill on Sept. 11, 2018. The Yukon government and Kwanlin Dün First Nation (KDFN) announced they are in the beginning stages of a local area planning process for the area. (Crystal Schick/Yukon News file)
Local area planning for Fish Lake announced

The Government of Yukon and Kwanlin Dün First Nation (KDFN) announced in… Continue reading

Most Read