Internet and Telecom

A keyboard displays the home, return and delete keys on July 18, 2021. Xplore, formerly known as Xplornet, is extending service in the Yukon until the end of September 2023. (Dana Hatherly/Yukon News)

Internet extended to 2023 for rural Yukoners

A Yukon government release notes users will need to switch to a new provider after Sept. 30, 2023

 

A keyboard displays the home, return and delete keys on July 18. The Conservatives are drawing the federal government’s attention to the concerns of rural Yukoners at risk of losing access to the internet via Xplornet. (Dana Hatherly/Yukon News)

Federal Conservatives urge Xplornet solution for Yukoners

Letter to ministers prompted by Xplornet’s plans to end service to hundreds of Yukon households

 

FILE – Rogers Communications. (Darren Calabrese/Canadian Press)

Rogers restores service for ‘vast majority’ of customers after outage

Outage impacted customers including 911 services and debit transactions

 

A steady lineup formed outside banks following a territory-wide internet outage on July 6. (Jim Elliot/Yukon News)

UPDATED: Some phone issues reported during internet blackout

People across the Yukon, Northern British Columbia and Northwest Territories lost service on July 6

A steady lineup formed outside banks following a territory-wide internet outage on July 6. (Jim Elliot/Yukon News)
Northwestel has added fibre services to three Yukon communities. (John Tonin/Yukon News file)

Northwestel launching speedier internet in Dawson City and Watson Lake

Efforts continue to improve services across Yukon, NWT over next two years

Northwestel has added fibre services to three Yukon communities. (John Tonin/Yukon News file)
Some Northwestel DSL customers can expect disruptions overnight on Sept. 22. (Yukon News file)

Northwestel upgrades to disrupt internet tonight

As Northwestel continues to make improvements to its DSL network, some service…

Some Northwestel DSL customers can expect disruptions overnight on Sept. 22. (Yukon News file)
Northwestel is looking to increase internet speeds and lower rates. (Yukon News file)

Northwestel seeks CRTC approval to increase internet speeds, lower rates

The plans would improve internet performance while lowering rates by $10 per month

Northwestel is looking to increase internet speeds and lower rates. (Yukon News file)
Quebec Premier Francois Legault announces a tentative agreement to invest with Telesat LEO Inc. and MacDonald, Dettwiler and Associates Ltd. to invest in Telesat Lightspeed in Montreal on Feb. 18. (Paul Chiasson/Canadian Press)

Government of Canada announces $1.44 billion investment in Telesat Lightspeed satellites

The satellites will support the future of connectivity for rural and remote communities in Canada

Quebec Premier Francois Legault announces a tentative agreement to invest with Telesat LEO Inc. and MacDonald, Dettwiler and Associates Ltd. to invest in Telesat Lightspeed in Montreal on Feb. 18. (Paul Chiasson/Canadian Press)
Heavy equipment will be used to lay a new fibre optic cable from Dawson to Inuvik starting this summer. (Yukon Government/Facebook)

Dempster fibre line project will begin construction this summer

The 800-kilometre fibre optic line will extend from Dawson to Inuvik

Heavy equipment will be used to lay a new fibre optic cable from Dawson to Inuvik starting this summer. (Yukon Government/Facebook)
Northwestel says it is investigating into the cause of the total communications blackout throughout the territory after a power failure in Whitehorse on Wednesday night.

Internet outage prompts criticism on Dempster fibre project delays

The Liberals responded that they have proceeded cautiously to avoid high costs.

Northwestel says it is investigating into the cause of the total communications blackout throughout the territory after a power failure in Whitehorse on Wednesday night.
Whitehorse and Carcross will be among seven northern communities to have unlimited internet options beginning Dec. 1. (Yukon News file)

Unlimited internet for some available Dec. 1

Whitehorse and Carcross will be among seven northern communities to have unlimited…

Whitehorse and Carcross will be among seven northern communities to have unlimited internet options beginning Dec. 1. (Yukon News file)
A Xplornet satellite hangs on the side of a small building in Haines Junction. Xplornet has reversed its decision to cut off rural Yukon customers from satellite internet access in December. (Angie Charlebois/Submitted)

Xplornet reverses decision to cancel remote internet service

“In our conversations, Xplornet has stressed this is not a long-term solution”

A Xplornet satellite hangs on the side of a small building in Haines Junction. Xplornet has reversed its decision to cut off rural Yukon customers from satellite internet access in December. (Angie Charlebois/Submitted)
Northwestel has released the proposed prices for its unlimited plans. Unlimited internet in Whitehorse and Carcross could cost users between $160.95 and $249.95 per month depending on their choice of package. (Yukon News file)

Unlimited internet options outlined

Will require CRTC approval before Northwestel makes them available

Northwestel has released the proposed prices for its unlimited plans. Unlimited internet in Whitehorse and Carcross could cost users between $160.95 and $249.95 per month depending on their choice of package. (Yukon News file)

Unlimited internet may be on its way

Northwestel expects to start offering packages to some communities in November

Remote Xplornet customers in the Yukon could lose internet by end of year

Around 400 to 600 Yukon connections could be affected by the change, including placer miners.

Internet, phone, TV disrupted in Whitehorse, Tagish, Teslin after cable cut

Some Northwestel customers in Whitehorse, Tagish and Teslin lost internet, television and…

Northwestel granted $41.4-million in new funding to improve Yukon internet access

The projects are expected to bring higher speeds and unlimited data to remote communities

Yukon communities call for better emergency communications

AYC says Yukoners deserve “reliable phone and broadband service”

Yukoners lose internet, TV, cell phone service after Northwestel line severed by landslide

Shorter disruptions may be possible as the company does repair work in northern B.C.

Northwestel reintroduces internet overage fees, permanently increases plan sizes

Northwestel is ending its COVID-19 internet relief program but will be permanently…