Crystal Schick/Yukon News file Kristina Craig, executive director of the Yukon Anti-Poverty Coalition, at a press announcement in Whitehorse on Jan. 25, 2018. Craig spoke to the News about living wage on Oct. 31.

Yukon Anti-Poverty Coalition releases new ‘Surviving in Yukon’ guide

The associated HelpSeeker app is coming in February

The Yukon Anti-Poverty Coalition has released its most recent booklet detailing services available for those in need, with an associated app to be released in the coming weeks.

This marks the 23rd edition of the booklet, currently called Surviving in Yukon: Your guide to free and low cost goods and services, which is now up to 36 pages with a French edition anticipated to be available early in 2020.

This year’s edition includes a calendar detailing where and when free food is available and lists 70 service providers. Copies are available in both print and through the YAPC’s website .

The HelpSeeker app is anticipated to go live with listings of Yukon services in February. It allows service providers to provide up to date information including addresses, directions, hours, contact information and programs they offer.

Yukon Anti-Poverty Coalition executive director Kristina Craig said in a Dec. 23 interview officials are working with the city, Whitehorse Public Library and Northwestel to ensure there are places where anyone downtown can gain access to the HelpSeeker app and that the public knows where those places are.

“We’re very aware not everyone has a phone, not everyone has data,” she said, adding the coalition has raised the same issue over the city’s plans to have a Whitehorse transit app available before the start of the 2020/2021 school year.

She said the Whitehorse library downtown has public computers available for use, and there’s a Northwestel kiosk on Main Street also available to all. City facilities also offer free wifi for those who have a smartphone, tablet or computer.

The HelpSeeker app may also be used for service providers who are accessing information on other services in the community to provide to clients, Craig pointed out.

And just as the city plans to continue providing printed transit schedules and information after the app is in place, the coalition will also continue printing its Surviving in Yukon guide.

Craig said the addition of the HelpSeeker app has the potential to better ensure the contact information for the Surviving in Yukon guide is up-to-date with each new printing.

As Craig outlined, the current process involves the help of a coalition volunteer contacting organizations to make sure their information is up to date, make changes as necessary and then format it for the publication.

“It’s not an exact science,” she said, noting the coalition does everything it can to make sure the most up-to-date information is published in the guide.

While there will still be work to ensure information is up to date for future printed editions of the guide, it’s anticipated service providers will edit their information on the app as changes happen with that information easy to access.

She noted, for example, the Canadian Mental Health Association recently moved to Baxter Street. Had the guide been published earlier, the newest edition may not have featured its current Baxter Street address.

This marked the second printing of a Surviving in Yukon guide in 2019 with the first happening early in the year due to a number of changes in service providers since the beginning of the year.

Among those changes were the Yukon government taking over running of the emergency shelter from the Salvation Army; the closure of Many Rivers Counselling and Support Services with Canadian Mental Health Association, All Genders Yukon and the government’s Mental Wellness and Substance Use Services branch taking over the service delivery of counselling services previously provided by Many Rivers; and the opening of a new Canada Revenue Agency office inside the Elijah Smith Building on Main Street.

Craig noted the app will mean service providers can ensure their most up-to-date information is available to the public.

Early in 2020, agencies listed in the Surviving in Yukon guide will be contacted about the app to ensure all their information is up to date before HelpSeeker for the Yukon launches. Others will also be welcome to sign up to be listed on the app over the month of January.

In the meantime, physical copies of Surviving in Yukon will continue to be available through the YAPC.

“We’re pleased to have this next edition into people’s hands,” Craig said in a statement. “The guide is very popular and is a great tool for people who rely on these services, those who are new to the territory and front-line staff. We’ve seen many changes in services over the past 10 months so it’s important to have a new edition out the door.”

Contact Stephanie Waddell at stephanie.waddell@yukon-news.com

PovertyYukon

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Team Yukon skip Laura Eby, left, directs her team as Team Northern Ontario skip Krysta Burns looks on at the Scotties Tournament of Hearts in Calgary on Feb. 22. (Jeff McIntosh/CP)
Team Yukon reports positive experience at Scotties

Team Yukon played their final game at the national championship in Calgary on Thursday afternoon

A sign indicating a drop-off area behind Selkirk Elementary school in Whitehorse on Feb. 25. (Haley Ritchie/Yukon News)
Parking lot proposal for Selkirk Elementary criticized

Parents and school council are raising concerns about green space and traffic woes

adsf
WYATT’S WORLD

Wyatt’s World for Feb. 26, 2021

Ken Anderson’s Sun and Moon model sculpture sits in the snow as he carves away at the real life sculpture behind Kwanlin Dün Cultural Centre for the Yukon Sourdough Rendezvous festival in Whitehorse on Feb. 21, 2018. Yukon Rendezvous weekend kicks off today with a series of outdoor, virtual and staged events. (Crystal Schick/Yukon News file)
Rendezvous snowpad, live music and fireworks this weekend

A round-up of events taking place for the 2021 Rendezvous weekend

Yukon Energy in Whitehorse on Aug. 4, 2020. The proposed Atlin Hydro Expansion project is moving closer to development with a number of milestones reached by the Tlingit Homeland Energy Limited Partnership and Yukon Energy over the last several months. (Crystal Schick/Yukon News file)
Atlin hydro project progresses

Officials reflect on milestones reached

Tom Ullyett, pictured, is the first Yukoner to receive the Louis St-Laurent Award of Excellence from the Canadian Bar Association for his work as a community builder and mentor in the territory. (Gabrielle Plonka/Yukon News)
Tom Ullyett wins lifetime achievement award from the Canadian Bar Association

Ullyett has worked in the Yukon’s justice ecosystem for 36 years as a public sector lawyer and mentor

The Blood Ties outreach van will now run seven nights a week, thanks to a boost in government funding. Logan Godin, coordinator, and Jesse Whelen, harm reduction counsellor, are seen here on May 12, 2020. (Crystal Schick/Yukon News file)
Blood Ties outreach van running seven nights a week with funding boost

The Yukon government is ramping up overdose response, considering safe supply plan

Ranj Pillai speaks to media about business relief programs in Whitehorse on April 1, 2020. The Yukon government announced Feb.25 that it will extend business support programs until September. (Crystal Schick/Yukon News)
Government extends business relief programs to September, launches new loan

“It really gives folks some help with supporting their business with cash flow.”

Whitehorse City Hall. (Joel Krahn/Yukon News file)
A look at decisions made by Whitehorse City Council this week

Bylaw amendment Whitehorse city council is moving closer with changes to a… Continue reading

Susie Rogan is a veteran musher with 14 years of racing experience and Yukon Journey organizer. (Yukon Journey Facebook)
Yukon Journey mushers begin 255-mile race

Eleven mushers are participating in the race from Pelly Crossing to Whitehorse

Legislative assembly on the last day of the fall sitting in Whitehorse on Nov. 22, 2018. As the legislature prepares to return on March 4, the three parties are continuing to finalize candidates in the territory’s 19 ridings. (Crystal Schick/Yukon News file)
Nine new candidates confirmed in Yukon ridings

It has been a busy two weeks as the parties try to firm up candidates

David Malcolm, 40, has been charged with assaulting and attempting to disarm a police officer after an incident in Whitehorse on Feb. 18. (Phil McLachlan/Capital News)
Man resists arrest, assaults officer

A Whitehorse man has been charged with assaulting and attempting to disarm… Continue reading

Yukon Energy in Whitehorse on Aug. 4, 2020. A site on Robert Service Way near the Alaska Highway has been selected as the future home of Yukon Energy’s energy storage project. (Crystal Schick/Yukon News file)
Site selected for Yukon Energy battery project

Planned to be in service by the end of 2022

Most Read