Northwestel to spend $5 million over the next seven years after a settlement with the Canadian Radio-television and Telecommunications Commission for making unapproved charges. (Mike Thomas/Yukon News file)

Northwestel breach of CRTC regulation results in $5 million settlement

The Canadian Radio-television and Telecommunications Commission said the breach was “serious.”

Northwestel did not receive the stamp of approval from the Canadian Radio-television and Telecommunications Commission (CRTC) before charging for services.

The telecommunications company, which services the North, conceded to the federal agency that it wasn’t compliant with regulations, says a press release, resulting in a $5 million settlement to be spent by Northwestel over seven years.

The announcement was made on June 12.

Northwestel found nine instances over a seven-year period where rates were charged for services other than approved tariffs, says the CRTC via its website, noting that the company “requested ratification of the charging of those rates.”

The commission denied the application, it says, “and determined that the non-compliance represented a systemic disregard for the company’s regulatory obligations and the Commission’s authority.”

The breach, the CRTC says, was “serious.”

“Northwestel has hundreds of regulated services and we take our regulatory obligations seriously,” said Curtis Shaw, president of Northwestel, in a written statement. “When we found issues with 9 commercial contract rates for large customers, we voluntarily reported them to the CRTC and worked to resolve them. We look forward to working with our partners on the projects we have put forward to build a stronger, more connected Northern Canada.”

According to CRTC press release, $3 million will go towards bringing fibre lines to “First Nation offices, schools, health centres and government offices in Yukon, the Northwest Territories and northern British Columbia.”

Remaining money, it says, will expand cellphone service along roadways in the Yukon, NWT and Nunavut.

Contact Julien Gignac at julien.gignac@yukon-news.com

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Yukonomist Keith Halliday
Yukonomist: Are they coming?

One of COVID-19’s big economic questions is whether it will prompt a… Continue reading

Yukon MP Larry Bagnell, along with Yukon health and education delegates, announce a new medical research initiative via a Zoom conference on Jan. 21. (Screen shot)
New medical research unit at Yukon University launched

The SPOR SUPPORT Unit will implement patient-first research practices

Yukon First Nation Education Directorate members Bill Bennett, community engagement coordinator and Mobile Therapeutic Unit team lead, left, and Katherine Alexander, director of policy and analytics, speak to the News about the Mobile Therapeutic Unit that will provide education and health support to students in the communities. (yfned.ca)
Mobile Therapeutic Unit will bring education, health support to Indigenous rural students

The mobile unit will begin travelling to communities in the coming weeks

Premier Sandy Silver, left, and Chief Medical Officer of Health Dr. Brendan Hanley, speak during a live stream in Whitehorse on January 20, about the new swish and gargle COVID-19 tests. (Crystal Schick/Yukon News)
Swish and spit COVID-19 test now available in Yukon

Vaccination efforts continue in Whitehorse and smaller communities in the territory

The Royal Canadian Mounted Police detachment in Faro photgraphed in 2016. Faro will receive a new RCMP detachment in 2022, replacing the decades-old building currently accommodating officers. (Joel Krahn/Yukon News file)
Faro RCMP tagged for new detachment

Faro will receive a new RCMP detachment in 2022, replacing the decades-old… Continue reading

In a Jan. 18 announcement, the Yukon government said the shingles vaccine is now being publicly funded for Yukoners between age 65 and 70, while the HPV vaccine program has been expanded to all Yukoners up to and including age 26. (1213rf.com)
Changes made to shingles, HPV vaccine programs

Pharmacists in the Yukon can now provide the shingles vaccine and the… Continue reading

Parking attendant Const. Ouellet puts a parking ticket on the windshield of a vehicle in downtown Whitehorse on Dec. 6, 2018. The City of Whitehorse is hoping to write of nearly $300,000 in outstanding fees, bylaw fines and court fees, $20,225 of which is attributed to parking fines issued to non-Yukon license plates. (Crystal Schick/Yukon News file)
City of Whitehorse could write off nearly $300,000

The City of Whitehorse could write off $294,345 in outstanding fees, bylaw… Continue reading

Grants available to address gender-based violence

Organizations could receive up to $200,000

In this illustration, artist-journalist Charles Fripp reveals the human side of tragedy on the Stikine trail to the Klondike in 1898. A man chases his partner around the tent with an axe, while a third man follows, attempting to intervene. (The Daily Graphic/July 27, 1898)
History Hunter: Charles Fripp — gold rush artist

The Alaskan coastal town of Wrangell was ill-equipped for the tide of… Continue reading

A man walks passed the polling place sign at city hall in Whitehorse on Oct. 18, 2018. While Whitehorse Mayor Dan Curtis is now setting his sights on the upcoming territorial election, other members of council are still pondering their election plans for the coming year. (Crystal Schick/Yukon News file)
Councillors undecided on election plans

Municipal vote set for Oct. 21

Whitehorse City Hall. (Joel Krahn/Yukon News file)
City hall, briefly

A look at decicions made by Whitehorse city council this week.

A file photo of grizzly bear along the highway outside Dawson City. Yukon conservation officers euthanized a grizzly bear Jan. 15 that was originally sighted near Braeburn. (Alistair Maitland/Yukon News file)
Male grizzly euthanized near Braeburn

Yukon conservation officers have euthanized a grizzly bear that was originally sighted… Continue reading

Most Read