For the third time in just over a week, Northwestel service has been disrupted.
Yukoners are once again disconnected.
And northern Alberta construction crews are to blame.
On Tuesday morning, a road crew between Two Creeks and Fox Creek, Alberta, cut a fibre-optic cable – the same one cut twice last week.
Around 11 a.m., Yukon and BC customers began to experience congested long-distance phone service to the South, congested internet service and congested Bell services.
Latitude Wireless had congested data services, including text messaging.
Customers in the Northwest Territories experienced similar problems.
Rohl Geomatics, the company that owns the mauled cable, sent technicians to the site on Tuesday afternoon.
The cable was spliced around 10 p.m. yesterday, restoring all services.
Rohl Geomatics, and Richardson Bros., the construction company responsible for last week’s incidents, could not be contacted on Tuesday afternoon because landlines were down in Alberta.
Northwestel couldn’t confirm whether the same company was responsible for this week’s cable cut.
However, on Wednesday morning, Richardson Bros. of Olds, Alberta, claimed it wasn’t responsible for Tuesday’s fibre cut.
And it explained what happened last week.
“We were just given the clear that (the fibre cable) wasn’t in our route or anything and it wasn’t marked there … and we got the OK to go ahead,” said the company’s project supervisor Wayne Coston.
Contact Larissa Robyn Johnston at firstname.lastname@example.org