One dissatisfied long distance customer

One dissatisfied long-distance customer This is for those of you out there who use Northwestel's Freedom 400 long distance plan (in which for $27.95 per month you get 400 long distance minutes anywhere in Canada or the United States). Does anyone else be

This is for those of you out there who use Northwestel’s Freedom 400 long distance plan (in which for $27.95 per month you get 400 long distance minutes anywhere in Canada or the United States).

Does anyone else besides me also wonder why Northwestel doesn’t:

1. “roll over” unused Freedom 400 minutes for the benefit of the customer to use the next month; and

2. offer the service of updating the customer on the Freedom 400 plan when they are reaching maximum minutes (as in 400 minutes of long distance) so they don’t go over the limit and get charged extra?

It would seem to me that both of the above would be fair and proper things to do for the customer, and quite easy to achieve in this digital age.

If you also think so, write to the CRTC and Northwestel and let them know.

Barbara Drury

Whitehorse

Just Posted

Kwanlin Dün First Nation chief undergoing thyroid cancer treatment

Doris Bill released a statement Nov. 1 saying she would be travelling to Vancouver for treatment

Yukonstruct taking legal action to have Poor Creature café owner evicted

The society filed a petition to the Yukon Supreme Court on Nov. 7

LGBTQ2S+ group raises concerns regarding discrimination in Yukon schools

Minister Jeanie Dendys told reporters changes are likely to occur

WYATT’S WORLD

Wyatt’s World

Government workers return to Range Road building

The building had been evacuated in October.

City news, briefly

The Food for Fines campaign and transit passes for a refugee family came up at City Hall this week

Rams, Warriors win Super Volley semifinals

The girls final will be Vanier and Porter Creek while the boys final will be F.H. Collins and Vanier

Rivermen start season with four-game road trip

“Our kids actually responded pretty well once they were starting to adjust to the pressure”

Highway 51 expected to reopen Sunday after rockslide isolates Telegraph Creek

Groceries and supplies flown in as debris removal continues

Dawson Invitational Volleyball Tournament draws teams from across the Yukon

Haines Junction, Pelly Crossing, Carmacks, Watson Lake and Mayo were all represented

Highway 51 to Telegraph Creek remains closed after rockslide

No injuries reported, geotechnical crews on scene

WYATT’S WORLD

Wyatt’s World

Most Read