Air North: a company to be proud of

Air North: a company to be proud of Currently, I am returning from Vancouver on a medical trip for my daughter. I was given a choice to fly Air North or Air Canada. I chose Air North for several reasons, the primary one being that Air North is a model o

Currently, I am returning from Vancouver on a medical trip for my daughter. I was given a choice to fly Air North or Air Canada.

I chose Air North for several reasons, the primary one being that Air North is a model of a community-driven company.

For the record, I would like to state I am not a shareholder in Air North; nor am I a member of the frequent-flier corporate club. I am a single parent, of modest means and the sole income provider for my children.

I purchased a plane ticket for my son in October to return home for Christmas. The weather conditions were such that he missed the connecting flight. I called Air North and asked how much it would cost to accommodate the change and the response was, “We are not going to charge you, Linda; we are happy we can bring your son home for the holidays.”

Rain, sleet, snow and minus 40: during conditions when other air traffic grinds to a stop, Air North keeps flying.

Two years ago, my lovely niece suddenly passed away in Vancouver. Air North did not charge full rates for me, my older sister and four of our children to fly to Vancouver to help our youngest sister through this difficult time,

My mother, who was living in Toronto, was not granted such compassion. My mother was required to pay a full fair for WestJet. This is an example of the multinational success barometer – money as bottom line!

When I walk through the cabin doors of any Air North plane, I am greeted by friendly, happy local faces. Air North is a good company to work for. I make it my business to enquire among the people of my community what their employment conditions are like. In the 10 or 15 years I have been tracking Air North’s employee relations I can report, with certainty, it is a good company to work for. I have only heard positive feedback from their employees.

Air North pays fair wages and employs many local citizens. Its service is impeccable, the food wonderful, the pilots competent and the booking agents are courteous and friendly. It is, in every aspect, a very successful company. It upholds “best business practices” in customer relations and is a role model for emerging Yukon companies.

Success can be measured in many ways. However, as a businesswoman, I measure success by what individuals and companies give back to their communities. For all the propaganda and bureaucratic lip service around sustainable environments I would like to take off my hat to Joe Sparling and the Vuntut Gwitchin First Nation and to their employees for being a company that Yukoners can be proud of.

This is not about getting cheaper air travel for myself; this is about supporting the integrity and hard work that have been the foundation of this truly amazing homegrown company.

I do not have any benefit package, nor a regular paycheque, and I have no pension plan. However, I am prepared to forego cheaper air travel by Air Canada and WestJet to support the Yukon’s Air North.

Linda Bonnefoy, president, Yukon Fair Trade Tourism Inc.

Whitehorse

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

In a Feb. 17 statement, the City of Whitehorse announced it had adopted the what3words location technology used for emergency response. (Haley Ritchie/Yukon News)
Three words could make all the difference in an emergency

City of Whitehorse announced it had adopted the what3words location technology

Jesse Whelen, Blood Ties Four Directions harm reduction councillor, demonstrates how the organization tests for fentanyl in drugs in Whitehorse on May 12, 2020. The Yukon Coroner’s Service has confirmed three drug overdose deaths and one probable overdose death since mid-January. (Crystal Schick/Yukon News file)
Three overdose deaths caused by “varying levels of cocaine and fentanyl,” coroner says

Heather Jones says overdoses continue to take lives at an “alarming rate”

Wyatt's World for Feb. 24, 2021.
WYATT’S WORLD

Wyatt’s World for Feb. 24, 2021.

Approximately 30 Yukoners protest for justice outside the Whitehorse courthouse on Feb. 22, while a preliminary assault hearing takes place inside. The Whitehorse rally took place after the Liard Aboriginal Women’s Society, based in Watson Lake, put out a call to action over the weekend. (Crystal Schick/Yukon News)
Courthouse rally denounces violence against Indigenous women

The Whitehorse rally took place after the Liard Aboriginal Women’s Society put out a call to action

Susie Rogan is a veteran musher with 14 years of racing experience and Yukon Journey organizer. (Yukon Journey Facebook)
Yukon Journey mushers begin 255-mile race

Eleven mushers are participating in the race from Pelly Crossing to Whitehorse

Legislative assembly on the last day of the fall sitting in Whitehorse on Nov. 22, 2018. As the legislature prepares to return on March 4, the three parties are continuing to finalize candidates in the territory’s 19 ridings. (Crystal Schick/Yukon News file)
Nine new candidates confirmed in Yukon ridings

It has been a busy two weeks as the parties try to firm up candidates

David Malcolm, 40, has been charged with assaulting and attempting to disarm a police officer after an incident in Whitehorse on Feb. 18. (Phil McLachlan/Capital News)
Man resists arrest, assaults officer

A Whitehorse man has been charged with assaulting and attempting to disarm… Continue reading

Yukon Energy in Whitehorse on Aug. 4, 2020. A site on Robert Service Way near the Alaska Highway has been selected as the future home of Yukon Energy’s energy storage project. (Crystal Schick/Yukon News file)
Site selected for Yukon Energy battery project

Planned to be in service by the end of 2022

The Yukon government and the Yukon First Nations Chamber of Commerce have signed a letter of understanding under the territory’s new procurement policy. (Crystal Schick/Yukon News file)
First Nation business registry planned under new procurement system

Letter of understanding signals plans to develop registry, boost procurement opportunities

US Consul General Brent Hardt during a wreath-laying ceremony at Peace Arch State Park in September 2020. Hardt said the two federal governments have been working closely on the issue of appropriate border measures during the pandemic. (John Kageorge photo)
New U.S. consul general says countries working closely on COVID-19 border

“I mean, the goal, obviously, is for both countries to get ahead of this pandemic.”

Legislative assembly on the last day of the fall sitting in Whitehorse on Nov. 22, 2018. (Crystal Schick/Yukon News file)
Start of spring sitting announced

The Yukon legislature is set to resume for the spring sitting on… Continue reading

Whitehorse City Hall. (Joel Krahn/Yukon News file)
City hall, briefly

A look at decisions made by Whitehorse City Council this week

Most Read