NorthwesTel glitch reveals personal information

NorthwesTel glitch reveals personal information A glitch on NorthwesTel's website meant contact information for 25 costumers was searchable online.

A glitch on NorthwesTel’s website meant contact information for 25 costumers was searchable online.

Communications director Andrew Anderson said all 25 people, mostly from Whitehorse, had used an online form to order digital television some time since February 2015.

A coding error on the form meant that those people’s information could come up when you search the website.

No financial information was ever visible, Anderson said, only a person’s name and sometimes their email and phone number.

When the error was pointed out Monday, it was fixed in three hours and it won’t happen again, Anderson said.

The company is reaching out to the costumers to apologize.

“Obviously privacy is incredibly important to us as a company,” he said.